After a huge week Which took all the apps on the social network offline for more than six hours, Instagram says. Which will alert users about “temporary issues” such as confusion or other technical issues.
The new alert will appear in the users’ activity feed along with other in-app notifications. Messages can be used to notify users of specific issues, such as story uploads not working, or more widespread issues, such as two disruptions in the past week. Importantly, Instagram says it doesn’t plan to warn users about every issue, but those can be a source of widespread confusion.
“We don’t send a notification every time, but when we see that people are confused and looking for answers, we’ll determine if something like that can help clear up,” Instagram wrote in a blog post. . The company added that it is testing the feature in the United States “for the next few months.”
Separately, Instagram also featured a new “Account Status” section of its app, to warn users more generally about “what’s going on in your account.” Instagram says it’s starting with notifications about posts that have been started and when an account is “at risk of being disabled” due to a rule violation.
According to Instagram, the feature is intended to make it easier for users to understand why a post has been removed and whether they may be at risk of losing their account altogether. Although the app has in the past notified users when labeling or removing a post, the company hasn’t always done a good job of letting people know. Which They have violated that policy. There is a supervisory board Facebook needs to do a better job of explaining the rules to users, and the status of the account can help them do just that.
Account Status can help the app solve more Instagram-specific issues: Concerns Instagram says it plans to update the status of the account “in the coming months” to let people know “how their content is being distributed and recommended across different parts of Instagram.”
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