Facebook has been using a well-known VIP program for many years that has enabled millions of high-profile users to skirt its rules. New report Inside The Wall Street Journal.
According to reports, the program called “XCheck” or “Cross Check” was created to avoid “PR fire”, the public reaction when Facebook made a mistake when affecting a high profile user’s account. The cross-check program means that if one of these accounts breaks its rules, the violation is sent to a separate team so that it can be reviewed by Facebook employees, rather than its non-employee moderators who usually review the content of the rules.
Facebook had previously revealed its existence , Which was also reported by other outlets. But The Wall Street Journal The report reveals that “most of the content flagged by the XCheck system did not face further review.” It effectively allows celebrities, politicians and other high profile users to break the rules without consequences.
In one of the incidents described in the report, Brazilian soccer star Neymar posted nude photos of a woman who brought sexual abuse charges against him. Such a post violates Facebook’s rules in the vicinity of unsolicited nudity and breaking the rules is generally prohibited from the platform. But the cross-check system “prevented Facebook moderators from removing the video” and the post was viewed about 60 million times before it was finally removed. His account did not face any other consequences.
Last year alone, the cross-check system was viewed 16 billion times before the rule-breaking content was removed. The Wall Street Journal. The report further states that Facebook has ‘misled’ its monitoring board, which has put pressure on the company’s cross-check system. Donald Trump’s “indefinite suspension” weighs in on how the company should operate. The agency told the board at the time that the system had affected “a small number” of its decisions and that it was “not possible” to share more data.
The Oversight Board said in a statement that “the Monitoring Board is particularly concerned about the lack of transparency in the process of controlling Facebook’s content.” . “The board has repeatedly recommended that Facebook be generally more transparent, including the management of high-profile accounts, and that its policies ensure fair treatment of all users.”
Facebook reported The Wall Street Journal That his reporting is based on “old information” and the company is trying to improve the cross check system. Facebook spokesman Andy Stone In a statement. “We know our application is not perfect and there is a tradeoff between speed and accuracy.”
The revelations could prompt new investigations into Facebook’s content control policy. Some information about the cross-check has been “handed over to the Securities and Exchange Commission and to a person seeking protection from the federal whistleblower to Congress.” The Wall Street JournalL.
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