Mon. Dec 6th, 2021

In addition to the new Pixel 6 and Pixel 6 Pro, Google has revealed more details about its new capabilities Tensor chip Enables. One of them is a much more intelligent way to handle those calls for business that sometimes have to wait a few hours to talk to your representative. Now, Pixel will show you the current and estimated waiting time before you make a call so that you can make a call if it works for you.

In addition, when you make a call and see an endless list of options (e.g., “1 press for branch location and hours” if you’re making a bank call), you don’t need to remember them all carefully. Instead, Google will listen to them for you and show you automatic menu options on the screen so you can tap.

Perhaps best of all, you don’t have to be in line and listen to annoying hold music. Google Assistant will be on the call for you. It can understand the difference between a recorded message and the actual representative of the line. When a real life person is finally turned on, it will alert you to take the call.

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