Wed. Dec 1st, 2021

That’s a problem You might be familiar, especially if you’re a designated “tech support” acquaintance for your family, office, or group of friends: someone calls on their phone to help with problems, but you don’t actually see them.

Solving problems through an audio call or text message is usually a practice of frustration. Trying to figure out exactly what is happening (and not) on the screen is a challenge in itself, and before it reaches the stage of thinking about what the underlying causes might be.

The answer is to help the person you’re helping share the screen of their device with you. You can not only see for yourself what is happening, you can try to solve the problem remotely through the web.

You’ve actually got more options in terms of apps and methods than you might think, but one app in particular works very well and for free: TeamViewer QuickSupport. If you need something else, or instead, we’ve also mentioned some alternative strategies that you can consider.

Needless to say, be careful when using these tools না you don’t want to give full access to your smartphone to someone you don’t trust, you can even disconnect at any time.

TeamViewer QuickSupport

TeamViewer gives you remote access to another smartphone.

Photo: TeamViewer via David Neeld

TeamViewer QuickSupport is by no means the only piece of software that allows you to remotely view and control the screen of a smartphone, but it is one of the best that has come to us. It’s easy to understand, it’s free for non-commercial use and you can download it for both Android And iOS Device

The person you’re helping needs to have the QuickSupport app installed, so you may need to help them first. The person you’re fixing (which you are) needs a full version of TeamViewer Remote Control Android, iOS, Or Desktop, Or you need to go to a web browser and type In the address bar.

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