Will begin to take disciplinary action against people for misconduct that occurs offline or entirely on other platforms. The agency said it could ban people Off-service misconduct Under its stretch .
The service will still target abuse that occurs both inside and outside of Twitch (say, if a user is harassing a streamer on Twitter as well as his platform). The update policy has added a second category to dealing with abuse that does not occur at all in the case of Twitch.
Twitch said it would respond to “serious crimes that pose a significant security risk to the Twitch community, even if these actions take place in full swing.” Terrorist activities, explicit or credible threats to mass violence, sexual exploitation of minors and . Twitch cited other examples under which it would take action, such as a personal Twitch event or threat against an organization and its employees.
The company wrote Investigations into such activities are usually more complex and require more resources than the malpractice that occurs in Twitch. “We need to rely more on law enforcement and other services to share relevant evidence before we can move forward with the behavior that led to Twitch being shut down,” Twitch said. The agency may later extend the policy to cover more types of abuse. It notes that it has taken action in the past with “serious, apparent misconduct” that shut down the platform, but so far it has not been scaled up.
Twitch has brought in a third-party investigation law firm to help respond to allegations of misconduct on the platform. It has created a dedicated email address to report activities such as: . Twitch says anything sent to email addresses will be treated confidentially and will only be shared with a small number of Twitch employees and law enforcement agencies. Users who submit a large number of fake or illegal reports or encourage others to submit will be suspended from Twitch.